SMS Terms of Service

1. Agreement to SMS Terms

By providing your mobile phone number and opting in to receive text messages from the Law Office of Merhay Shalomov, PLLC ("the Firm," "we," "us," or "our"), you agree to these SMS Terms of Service. These Terms govern your participation in our SMS messaging program.

2. Program Description

The Law Office of Merhay Shalomov, PLLC operates an SMS messaging program to communicate with current clients, prospective clients, and individuals who have contacted our office. Messages sent through this program may include:

Responses to consultation requests and inquiries
Appointment scheduling, confirmations, and reminders
Case status updates and follow-up communications
Requests for documents or additional information related to your matter
Important notices regarding your legal matter

Message frequency will vary depending on the nature and status of your communications with our Firm.

3. Eligibility

To participate in our SMS program, you must:

Be at least 18 years of age
Be the account holder of the mobile number provided, or have express authorization from the account holder to opt in
Reside in the United States

4. How to Opt In

You may opt in to receive SMS messages from our Firm by:

Submitting your mobile number through our website contact or consultation request form at www.seriousinjuryny.com
Providing your mobile number verbally or in writing during intake with our office
Texting us directly and consenting to receive replies via SMS

By opting in through any of the above methods, you expressly consent to receive text messages from the Law Office of Merhay Shalomov, PLLC. Consent is not a condition of retaining our legal services.

5. How to Opt Out

You may opt out of our SMS program at any time using any of the following methods:

Reply STOP to any text message received from our Firm
Call us at (855) 898-9529 and request to be removed
Email us at mshalomov@seriousinjuryny.com with the subject line "SMS Opt-Out"

Upon opting out, you will receive one final confirmation message. No further SMS messages will be sent to your number unless you choose to opt back in.

6. Help

If you need assistance with our SMS program at any time, reply HELP to any message from our Firm, or contact us directly:

Phone: (855) 898-9529
Email: mshalomov@seriousinjuryny.com
Address: 61-43 186th Street, Fresh Meadows, NY 11365

7. Message and Data Rates

Message and data rates may apply. All charges are billed by and payable to your mobile carrier. The Law Office of Merhay Shalomov, PLLC is not responsible for any fees or charges imposed by your mobile carrier in connection with your participation in our SMS program. Contact your mobile carrier if you have questions about your messaging plan or applicable rates.

8. Supported Carriers

Our SMS program is available on most major U.S. mobile carriers, including but not limited to AT&T, Verizon, T-Mobile, and Sprint. Carrier support may vary and is not guaranteed for all carriers or devices.

9. Privacy and Data Use

Your mobile phone number and SMS communications are handled in accordance with our SMS Privacy Policy, available at www.seriousinjuryny.com. Key points include:

We do not sell, rent, or share your mobile number with third parties for marketing purposes
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes
Your information may be shared only with service providers who assist in operating our SMS platform, under strict confidentiality obligations, or as required by law
We implement reasonable security measures to protect your information

10. Confidentiality Warning

SMS text messaging is not a secure or confidential form of communication. Attorney-client privilege may not apply to information shared via text message. Please do not send sensitive, privileged, or confidential legal information through SMS. Confidential communications should be conducted by phone or through our secure office channels.

11. No Attorney-Client Relationship

Communicating with our Firm via SMS does not establish an attorney-client relationship. An attorney-client relationship is only formed upon execution of a written retainer agreement signed by both you and the Firm.

12. Compliance

Our SMS program is operated in full compliance with:

The Telephone Consumer Protection Act (TCPA)
Federal Communications Commission (FCC) regulations
CTIA Messaging Principles and Best Practices
Applicable New York State laws and regulations

13. Changes to These Terms

We reserve the right to modify these SMS Terms of Service at any time. Any changes will be posted at www.seriousinjuryny.com with an updated effective date. Continued participation in our SMS program after changes are posted constitutes acceptance of the revised Terms.

14. Contact Us

For questions or concerns regarding these SMS Terms of Service, please contact:

Law Office of Merhay Shalomov, PLLC 61-43 186th Street Fresh Meadows, NY 11365 Phone: (855) 898-9529 Email: mshalomov@seriousinjuryny.com Website: www.seriousinjuryny.com