1. Overview

The Law Office of Merhay Shalomov, PLLC ("the Firm," "we," "us," or "our") is committed to protecting your privacy. This SMS Privacy Policy describes how we collect, use, and protect your mobile phone number and any information exchanged through our text messaging program. By opting in to receive SMS messages from our Firm, you agree to the terms of this policy.

2. SMS Program Description

We offer SMS text messaging as a convenient way for clients and prospective clients to communicate with our Firm. Messages may include:

• Appointment reminders and confirmations

• Case status updates

• Responses to your inquiries

• Important legal notices related to your matter

• Follow-up communications after a consultation request

Message frequency will vary based on your interaction with our Firm.

3. How We Collect Your Phone Number

We collect your mobile phone number when you:

• Submit a contact or consultation request form on our website

• Provide your number verbally or in writing when contacting our office

• Voluntarily opt in to SMS communications through any of our intake processes

4. Opt-In Consent

By providing your mobile phone number and agreeing to receive text messages from us, you expressly consent to receive SMS communications from the Law Office of Merhay Shalomov, PLLC. Consent to receive SMS messages is not a condition of retaining our legal services.

5. Opt-Out Instructions

You may opt out of receiving SMS messages from us at any time by:

• Replying STOP to any text message you receive from us

• Contacting us directly at (855) 898-9529

• Emailing us at mshalomov@seriousinjuryny.com with a request to be removed

After opting out, you will receive one final confirmation message acknowledging your request. No further messages will be sent unless you re-opt-in.

6. Help Instructions

If you need assistance, reply HELP to any of our text messages or contact us at:

• Phone: (855) 898-9529

• Email: mshalomov@seriousinjuryny.com

• Address: 61-43 186th Street, Fresh Meadows, NY 11365

7. Message and Data Rates

Message and data rates may apply. These charges are billed by your mobile carrier. The Law Office of Merhay Shalomov, PLLC is not responsible for any charges imposed by your carrier. Please contact your mobile carrier if you have questions about your plan.

8. Sharing of Information

We do not sell, rent, trade, or share your mobile phone number or SMS communication data with third parties for their marketing purposes. Your information may be shared only in the following limited circumstances:

• With service providers who assist us in operating our SMS platform, under strict confidentiality obligations

• As required by law, court order, or applicable legal process

• To protect the rights, safety, or property of our Firm or others

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

9. Data Security

We implement reasonable technical and organizational measures to protect your mobile number and SMS data from unauthorized access, disclosure, or misuse. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

10. Confidentiality Notice

Please be aware that SMS text messaging is not a fully secure or confidential method of communication. Do not transmit sensitive, privileged, or confidential legal information via text message. Attorney-client privilege may not protect SMS communications in all circumstances.

11. Compliance

Our SMS program complies with:

• The Telephone Consumer Protection Act (TCPA)

• FCC regulations governing mobile communications

• The CTIA Messaging Principles and Best Practices

• Applicable state laws of New York

12. Changes to This Policy

We reserve the right to update or modify this SMS Privacy Policy at any time. Changes will be posted on our website at www.seriousinjuryny.com with an updated effective date. Continued use of our SMS program after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

For questions or concerns about this SMS Privacy Policy, please contact us at:

Law Office of Merhay Shalomov, PLLC 61-43 186th Street Fresh Meadows, NY 11365 Phone: (855) 898-9529 Email: mshalomov@seriousinjuryny.com Website: www.seriousinjuryny.com